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Avenue Furniture Privacy Policy
Avenue is committed to maintaining your confidence and trust.
We maintain the following privacy policy to protect the personal information you provide online. This privacy policy also provides notice to individuals whose personal information we process for our customers in connection with the services we provide to our customers. In this privacy policy we describe how your personal information may be used, including the types of information collected, the purposes for which the information is collected, anyone to whom the information may be disclosed outside of Avenue Furniture and the rights available to the you relating to the information we obtain via our website, www.avefurniture.com (the “Site”) and as part of the services we provide to customers or otherwise make available via the Site (the “Services”).
Collection, Use, and Purpose
1.1 – Site Visitors — This section applies to you if you use the Site and Services made available via the Site. By visiting the Site, or using any of our Services, you agree that your personal information will be handled as described in this Policy. Your use of our Site or Services, and any dispute over privacy, is subject to this Policy and our Terms of Use, available at www.avefurniture.com.
1.11 – Information We Collect About You
We may collect information directly from you and, as well as automatically through your use of our Site or Services. You can browse some areas of our Site and use some of our Services without registering with us or providing your name or contact info. However, to access certain Services or content on the Site, we may ask you to register or provide certain information to us. In general, we collect information about you as follows: Name, Contact, Registration Info. As noted, in order to access certain information, such as whitepapers or similar documents, we collect name, company name and contact information; we may also ask you for additional info, such as industry. Further, authorized users may be provided log-in credentials through which to access our customer portals; in order to obtain credentials, we may require that you provide your name, email, contact information, company information and other relevant information. If you submit a question or other communication to us, such as via the “Contact Us” page or chat feature of the Site, we will collect your name, email, company name, phone number, country, and any other information you submit as part of your communication.
Your Activities.
If you access the Site, we may collect information about your activities and actions while logged in. Also, if you post any content to our Site, we collect information about your post (and this post may be viewable to other visitors to the Site), as well as your name and contact information if you have provided it. We may also ask you to participate in surveys or similar questionnaires. Your participation is voluntary. However, if you choose to participate, we will collect information about your responses, as well as your name, contact information and other information you provide to us. Your choice not to participate in this activity will not make you ineligible to use another feature on our Site.
Usage and Browsing Information.
In addition, in the course of using our Site we automatically track certain information about you, via log files, cookies, pixel tags and other technologies. This information includes the URL of the web page that you just came from (whether this URL is on our site or not), which URL you go to next (whether this URL is on our site or not), what browser you are using, your IP address, the number of times you visited the Site, which pages you visited and what materials, if any, you downloaded and location information. Please see the section “Cookies and Other Tracking Mechanisms” below for more information.
User Generated Content.
We may invite you to post content on our Site or Services, including your comments, reviews, pictures, and any other information. If you post such content, all of the information that you post will be available to other users of our Site and Services. Your posting may become public and Avenue Furniture cannot prevent such information from being used in a manner that may violate this Policy, the law, or your personal privacy.
1.12 – Cookies and Other Tracking Mechanisms
We and our third-party service providers use cookies and other tracking mechanisms to track information about your use of our Site and Services. We may combine this information with other personal information we collect from you (and our third party service providers may do so on our behalf).
We also employ the use of cookies to assist us in this process. A cookie is a small piece of computer code that we transfer to your computer’s hard drive through your web browser, which enables our web servers to identify users and collect certain usage Site information from users. Some cookies allow us to make it easier for you to navigate our Site and services, while others are used to enable a faster log-in process or to allow us to track your activities at our Site and Services. Most web browsers automatically accept cookies, but if you prefer, you can delete cookie files from your hard drive, or avoid cookies by configuring your browser to reject them or to notify you when a cookie is being placed on your hard drive. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Site who disable cookies will be able to browse certain areas of the Site, but some features may not function.
1.13 – Third-party Analytics. We use third party analytics tools, including Google Analytics, to collect, monitor and analyze this information in order to improve functionality and user-friendliness, and to better tailor the Site and Services to our visitors’ needs.
1.14 – How We Use Your Information
We use the information we collect about you through our Site and Services as follows:
To help us improve our Site and Services.
To provide our Services to you, to communicate with you about your use of our Site and Services, to respond to your inquiries, and for other customer service purposes.
To inform you about additional products or services that may be of interest to you, and for other marketing and promotional purposes. For example, we may send you emails about products, services or other information that we think may interest you. If you submit your name, phone number and contact information to us in order to receive more information from us, we may call or email you to follow up on your inquiry.
To better understand how users access and use our Site and Services, both on an aggregated and individualized basis, in order to improve our Site, Services and business, respond to user desires and preferences, and for other research and analytical purposes.
We do not sell your personal information to any third parties.
2.0 – How We Disclose Personal Information
In this section we explain why and with whom we share your personal information:
Service Providers. Avenue Furniture may hire other companies to provide services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending mail and processing event registration. We may disclose the information we collect from you to third party vendors, service providers, contractors or agents who perform functions on our behalf.
We may disclose the information we collect from you to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your personally identifiable information will be subject to this privacy policy.
In Response to Legal Process. We also may disclose the information we collect from you in order to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena.
Business Transfers. If we are acquired by, merge with, enter a joint venture with another company, divest part of our business to another company, or undergo a corporate reorganization, or as part of a bankruptcy, we may transfer the information we have collected from you to the new or acquiring company.
To Protect Us and Others. We also may disclose the information we collect from you where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Use or this Policy, or as evidence in litigation in which Avenue Furniture is involved.
Aggregate and De-Identified Information. We may share aggregate or de-identified information about users with third parties for marketing, advertising, research or similar purposes.
Children’s Privacy. Avenue Furniture’s Site is not directed at nor targeted to children under the age of 13. We do not use our Site to knowingly solicit personal information from or market to children under the age of 13. If you are under the age of 13, do not provide us with any personal information. If we learn that someone under the age of 13 has provided personal information to our Site, we will use reasonable efforts to remove such information from our databases.
2.1 – Safeguards When Sharing or Linking with Third Parties
When we disclose personal information to third parties, we take measures to ensure that the terms of this privacy policy are observed by third parties that contract with Avenue Furniture. These measures include:
Using a secure medium to transmit personal information; Including the required level of security standards in our written agreements with third parties; and
Obtaining assurances from third parties that they will only use personal information for legitimate and authorized purposes and keep personal information secure.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
2.2 – Transferring Personal Information Outside of the European Union (EU)
If Avenue Furniture transfers, or if a customer desires to transfer, personal information originating in the European Union (EU) outside of the EU, we use mechanisms for ensuring an adequate level of protection for the rights and freedoms of data subjects in relation to the processing of personal information. In our agreements with customers, for example, we enter into standard contractual clauses.
3.0 – Retention and Deletion
We will not retain personal information longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations. For personal information we receive from our customers, our customers have control of the purpose for collecting data, and the duration for which the data may be kept.
4.0 – Your Rights and Options
4.1 – Access to Personal Information
If you have questions about the personal information you have provided us, or need to update certain personal information, you may contact us using the information provided at the end of this privacy policy.
Avenue Furniture will need to verify your identity by matching at least two data points provided by you, the consumer.
4.2 – Opting Out of Communications from Us
As noted, we may send you emails about products, services or other information we think may be of interest to you. You may opt out of these emails at any time by following the unsubscribe instructions in any such email we send to you. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving promotional or informational emails from us, we may still send you emails about your account or any Services you have requested or received from us.
4.3 – Do-Not-Track
Currently, our systems do not recognize browser “do-not-track” requests. You may, however, disable certain tracking as discussed in this Policy (e.g., by disabling cookies).
4.4 – Your Rights Under GDPR
If the EU General Data Protection Regulation (GDPR) applies to you, you have rights in addition to the information we provide under this privacy policy, such as rights:
To be informed whether or not your personal information is being processed by or on behalf of Avenue Furniture;
To withdraw your consent to Avenue Furniture processing personal information you provide directly to us;
To ask Avenue Furniture to rectify incorrect or incomplete personal information relating to you, erase or delete personal information, or stop or restrict processing personal information relating to you if the processing is causing or is likely to cause substantial damage or distress to you or to someone else;
To data portability;
object to the processing of your personal information; and
To lodge a complaint with a supervisory authority.
If you have questions or would like to contact us about your rights under GDPR, you may contact us using the information provided at the end of this privacy policy.
5.0 – Security and Other Safeguards
Avenue Furniture has implemented technical and organizational measures and safeguards on the Site and in connection with the Services designed to prevent the unauthorized or unlawful processing of personal information and against accidental loss or destruction of personal information. Please be advised, however, that although Avenue Furniture has endeavored to create a secure and reliable site for you, the confidentiality of any communication or material transmitted to or from Avenue Furniture via the Avenue Furniture site or email cannot be guaranteed. Avenue Furniture has no responsibility or liability for the security of information transmitted via the Internet.
6.0 – Third-Party Websites and Features
6.1 – Plug-ins and Social Media Widgets
Our Site and Services may include social media features, widgets, and other interactive mini-programs that run on our Site and Services and enable certain features to work (e.g., blogs and comments). These features may collect your IP address, which page you are visiting on our Site or viewing through the Services, and may set a cookie to enable the feature to function properly and for purposes. These features are displayed on our Site, but are hosted by third parties, and are subject to their own privacy policies, not this one.
Surveys & Contests
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
6.2 – Third-Party Web Sites
As a convenience to our visitors, Avenue Furniture’s website may contain links to sites owned and operated by third parties that we believe may offer useful information. The policies and procedures we describe here do not apply to those sites. You should check the privacy policies of these individual sites to see how your personal information will be utilized by the operators of those third-party websites.
6.3 – Changes to this privacy policy
Avenue Furniture may modify this privacy policy from time to time. If we decide to change our privacy policy, we will post those changes on this page. Your continued use of this Site and our Services following the posting of changes to these terms will mean you accept these changes. If we make any changes to this Policy that materially affect our practices with regard to the personal information we have previously collected from you, we will endeavor to provide you with notice in advance of such change by highlighting the change on our Site, or by emailing your email address of record.
How to Contact Us
Should you have any questions or concerns about this privacy policy or need to update certain personal information, please contact us at: information@avefurniture.com